Redaptec Technical Consultants (Pty) Ltd

Onsite IT Support Permanent

151611-JOBRVS Information Technology 07 May 2019
Redaptec Technical Consultants (Pty) Ltd Roodepoort
R15000 CTC
Detail Information
Job Summary

Looking for a skilled onsite/roaming technician to attend to our client base in and around the Johannesburg area.

Job Description

To be considered for this position the candidate must at least meet the minimum requirements

Must be fluent in Afrikaans and English to meet the minimum requirements.

At least 2 years working experience in the relevant IT support field with the following experience:


Microsoft User Environment:

  • Install, configure and support all Microsoft desktop operating systems
  • Install, configure and support all Microsoft and other application software (desktop)
  • Sound knowledge of Microsoft Outlook, including user management, delegates, and security
  • Good understanding of various Anti-Virus Applications (Kaspersky, Windows Defender, etc.)
  • Good problem-solving skills; able to breakdown complex technical issues in smaller units for resolution
  • Setup of network shares and offline availability
  • Printer installation and setup
  • Setup and deployment of teamviewer or similar remote applications
  • Basic Office 365 Sharepoint and OneDrive knowledge
  • Office 365 Deployment
  • General understanding and knowledge of general user applications such as dropbox, itunes, etc…
  • General hardware installation and troubleshooting (desktop)
  • General troubleshooting on all IT related equipment
  • Respond to and resolve support calls at customer sites
  • Resolve support calls via TeamViewer and other remote applications
  • Collect and deliver stock to client sites


Apple MAC Environment:

  • Operation experience on MAC OS
  • Operation experience on iOS


Smart Phone Environment:

  • Android setup and configuration
  • iOS setup and configuration


Network Installations:

  • Ability to pull network cables as and when needed
  • Configuration of LAN network equipment as and when needed


Key Skills / Requirements

General Requirements:

  • Passed matric
  • Good communication skills, written and verbal.
  • Afrikaans and English fluent
  • Sober habits
  • Ability to perform under pressure
  • A+, N+ and\or equivalent Microsoft qualification on desktop OS (Training and/or passed the exam)
  • Must have knowledge of MAC OS X and iOS
  • Must have knowledge of Windows Operating systems
  • Valid Driver’s License
  • Own Working Vehicle
  • Good knowledge of hardware components and hardware troubleshooting procedures (desktop)
  • Good knowledge of Microsoft desktop operating systems and desktop software
  • Working knowledge of all of the Microsoft Office applications such as Word, Excel, PowerPoint, and Access (installation and configuration)
  • Advantages:

  • Operation experience in PFSense Firewalls
  • Basic Mitel PABX installation and configuration experience
  • CAT3, CAT5 and CAT6 Cabling installations
  • Kaspersky certified installer
  • MCP (Busy with course or qualified)
  • MCSE (Busy with course or qualified)
  • Degree in IT from an accredited educational institution.